Live incident // OPERATIVE

Warehouse Ghost

Balance appears in the system, but the shipment is missing. Discover where the control broke before the gap becomes a loss.

Documented decision

01 / 03

Evidence coverage0%

Documented decisions0/3

Draft impactNot set

Incident frame

At the start of the shift, the sales team confirms 240 sellable units. Four hours later the warehouse cannot fulfill any of them. There is no technical outage, but the operational control chain has silently failed.

Analyze the evidence, then rebuild responsibility boundaries and the correct inventory state before making a decision that deepens the fault.

EvidenceOpen these items first

DraftChoose an option after reviewing evidence

DocumentDocument decision and continue

Decision 01Evidence still required

Inventory state decision

Which source should determine whether inventory is commit-able for sales orders?

Open these items first: Operational balance ledger · Inter-warehouse transfer log

Reason for recommendationOptional. Capture the evidence link or control principle behind this choice.

Current draftChoose an option after reviewing evidence